Reception Robot
An intelligent service robot integrating AI-driven interaction, autonomous navigation, facial recognition, voice services, and smart guidance. Designed for museums, exhibition halls, corporate showrooms, government agencies, and hotel lobbies — delivering a high-tech, efficient visitor experience 24/7.
The AI Front-Desk Assistant That Never Forgets a Script
The intelligent reception robot is a modern service robot integrating AI-driven interaction, autonomous navigation, facial recognition, voice services, and intelligent guidance. It is designed for public service environments such as science and technology centers, museums, exhibition halls, schools, corporate showrooms, government agencies, and hotel lobbies.
Utilizing advanced AI technology, the robot offers a range of functions including proactive greeting, intelligent Q&A, service inquiries, route guidance, multi-point guided tours, and smart item delivery. It effectively elevates the level of intelligent service at these venues, providing visitors with a more convenient, efficient, and high-tech experience.
Intelligent Capabilities for Premium Service
Proactive Greeting
An intelligent greeting mode proactively detects visitors through facial recognition and voice interaction. It delivers tailored greetings based on the specific scenario — enhancing the proactivity and intelligence of every first impression.
Intelligent Voice System
Smart voice recognition supports natural language interaction — answering inquiries, providing information, and engaging in conversational exchanges. It also integrates with advanced AI large language models for richer, more sophisticated dialogue.
Smart Item Delivery
An internal storage compartment holds items such as documents, beverages, and snacks — allowing the robot to perform simple delivery tasks and expanding its range of applications across various commercial settings.
High-Precision LiDAR
A LiDAR-based navigation system accurately senses environmental changes to perform autonomous localization, path planning, and movement — ensuring stable operation even in crowded indoor environments with people moving around.
Dual-Screen Interaction
A 15-inch touchscreen handles task operation and information display, paired with a 7-inch LCD expression screen that shows animated facial expressions — creating an engaging, emotionally intelligent interaction experience.
Multi-Point Guided Tours
The robot autonomously leads visitors through pre-programmed multi-point routes, delivering standardized educational presentations and exhibit explanations at each stop — perfect for museums, showrooms, and exhibition halls.
From Greeting to Guided Tour in 4 Steps
Detect & Greet
Facial recognition and a six-microphone array detect approaching visitors. The robot proactively initiates a scenario-tailored welcome — creating an immediate, high-tech first impression.
Interact & Guide
Visitors ask questions via natural voice or the 15-inch touchscreen. AI-powered Q&A provides instant answers, service information, and route guidance — with the 7-inch expression screen adding emotional engagement.
Navigate & Tour
LiDAR navigation autonomously plans optimal paths. The robot leads multi-point guided tours, delivering standardized presentations at each stop while avoiding pedestrians and obstacles in real time.
Deliver & Return
The internal compartment delivers documents, beverages, or snacks to designated points. After completing all tasks, the robot autonomously returns to its charging dock — ready for the next visitor.
Technical Parameters — Model FL-BL
| Item | Parameter |
|---|---|
| Model | FL-BL |
| Height | 1400 mm |
| Weight | 45 kg |
| Screen | 15-inch touch screen + 7-inch LCD expression screen |
| Operating System | Android 10 |
| Network | Wi-Fi, 4G/5G (customizable) |
| Navigation Method | Laser radar navigation |
| Endurance Time | 8 hours per full charge |
| Charging Mode | Automatic charging + manual charging |
Four Competitive Advantages for Your Venue
Enhanced Reception Efficiency
Concierge robots take over tasks such as greeting visitors, answering inquiries, and providing guidance. This reduces the burden of repetitive work on staff and boosts overall service efficiency across the entire venue.
Standardized Presentations
All explanatory content is pre-programmed into the system. Scripts for various locations and educational information are standardized and consistent — eliminating missed words, phrasing errors, or inconsistencies caused by human mood or fatigue.
Multifunctional Integration
The robot integrates facial recognition, voice inquiries, route guidance, multi-point educational presentations, small-item delivery, and document printing into a single unit — one robot handles front-desk reception, facility tours, and convenient delivery.
Elevated Tech-Forward Image
With its modern appearance and intelligent interactive capabilities, the AI reception robot serves as a high-tech highlight — enhancing the brand image of any enterprise, exhibition hall, or institution and leaving a lasting impression on visitors.
Frequently Asked Questions
Can welcome robots clearly hear visitors in noisy environments?
Yes. It features a six-microphone array pickup module that supports sound source localization and hardware-based noise reduction. It can precisely lock onto the speaker’s voice in noisy environments, enabling reliable voice wake-up and conversational interaction.
Can the exhibition hall robot move on carpeted floors?
Yes. The drive wheels feature custom, non-slip, silent rubber tires that support emergency stops and zero-radius turns. It operates smoothly on both short-pile carpet and standard non-slip flooring — without slipping or stalling on typical indoor showroom surfaces.
Do reception robots avoid obstacles automatically?
Yes. When pedestrians or obstacles such as display stands appear ahead, the robot automatically slows down to avoid them. Once the obstacles disappear, it resumes its preset route to complete the tour — no manual control required.
How long can a concierge robot work continuously?
With a 15Ah lithium-polymer battery, it offers an 8-hour runtime on a full charge — meeting the venue’s daily operating hours. It supports both automatic and manual charging when the battery runs low, ensuring uninterrupted service.
Complete Your Smart Venue with Automation
Your Trusted Partner in Intelligent Robotics
As a specialized manufacturer dedicated to the R&D, production, and sales of intelligent robots and automation equipment, we boast a professional technical R&D team. We continuously monitor advancements in cutting-edge technologies such as artificial intelligence, robot navigation, and human-machine interaction.
By constantly optimizing product functionality, we provide increasingly intelligent and personalized solutions to global customers. Our products are widely used in sectors including food service, commercial display, public services, and education and training, and are exported to numerous overseas markets. We remain committed to innovation and establishing ourselves as your trusted partner in intelligent equipment.
Ready to Elevate Your Reception with AI?
Contact us today for factory-direct pricing, custom branding options, and a full spec sheet. Our team responds within 24 hours.
