Indoor Delivery Robot
An autonomous hotel service robot that navigates corridors and floors with precision LiDAR, delivering meals, parcels, and documents to guest rooms — contactless, around the clock. Cut labor costs, elevate guest experience, and future-proof your property.
The Intelligent Front-Desk Assistant That Never Sleeps
The indoor delivery robot is specifically designed for hotel settings. Equipped with a precise navigation and obstacle avoidance system, it autonomously navigates corridors and floors. It can efficiently deliver meals, items, and documents to guest rooms without human intervention, responding to requests 24/7.
This not only significantly reduces labor costs and improves delivery efficiency but also minimizes the risk of cross-infection through contactless service — providing guests with a stay experience that combines technological sophistication and privacy. It becomes a practical assistant in the intelligent upgrading of hotels.
Engineered for Precision, Endurance & Intelligence
High-Precision Navigation
Equipped with a 25m ranging LiDAR, navigation accuracy reaches ±5cm with 270° no-blind-spot environmental perception. It identifies dynamic obstacles in real time and autonomously plans the optimal path.
Long-Lasting Battery
A 24V 30Ah lithium battery delivers 6–8 hours of continuous operation on a single 3-hour fast charge. It supports automatic recharging — when low, it returns to the charging dock with zero manual supervision.
Large Cargo Capacity
Weighing only 55kg with a 50kg maximum load and a 40L internal compartment. The door size fits most takeout boxes, parcels, and hotel supplies — multiple items can be delivered in a single trip.
Dual-Screen Interaction
A 10.1-inch touchscreen handles human-computer interaction and task operations, paired with a 24-inch HD advertising screen that plays brand promotions, hotel events, and local recommendations — creating additional revenue.
Intelligent Voice Notification
A ring of six microphones and stereo dual speakers support voice consultation and guided dialogue. Upon arrival, the robot automatically notifies the recipient to pick up — reducing manual communication costs.
Autonomous Elevator Control
Industry-leading core technology in AI navigation, multi-sensor fusion, intelligent group control, and automatic elevator control. The robot seamlessly calls and rides elevators to deliver across multiple floors — no human assistance needed.
From Request to Delivery in 4 Steps
Place the Order
Staff or guests initiate a delivery request via the 10.1-inch touchscreen or the backend management system. Select the destination room and task type with one-click assignment.
Load & Dispatch
Items are placed in the 40L lockable compartment. The robot autonomously plans its route using 25m LiDAR and 270° environmental perception, then sets off without any manual guidance.
Navigate & Avoid
The robot navigates corridors at a safe 0.6–0.8 m/s, detects dynamic obstacles in real time, calls elevators autonomously, and crosses small thresholds and trenches — all while maintaining ±5cm positioning accuracy.
Notify & Pick Up
Upon arrival, a gentle voice notification alerts the guest. The contactless, lockable compartment ensures privacy and item safety. After pickup, the robot autonomously returns for the next task or recharges.
Technical Parameters — Model FL-R1
| Parameter | Details |
|---|---|
| Model | FL-R1 |
| Product Dimensions (W×D×H) | 52 × 51 × 93 cm |
| Minimum Passage Width | 65 cm |
| Weight | 55 kg |
| Maximum Load Capacity | 50 kg |
| Internal Cargo Volume | 40 L |
| Compartment Door Size | 24 × 27 cm (max diagonal: 30.5 cm) |
| Turning Radius | 28.5 cm |
| Speed | 0–1.2 m/s (autonomous variable); default 0.6–0.8 m/s |
| Chassis Ground Clearance | 40 mm |
| Obstacle Crossing Height | ≤ 10 mm |
| Trench Crossing Distance | ≤ 35 mm |
| Climbing Gradient | ≤ 10° |
| Touch Screen | 10.1-inch LCD touchscreen |
| Advertising Display | 24-inch |
| Battery | 24V 30Ah lithium |
| Charging Pile Dimensions | 17.5 × 33 × 30 cm |
| Charging Pile Weight | 4 kg |
| Charging Pile Input | AC 110 / 180–240V, 50/60 Hz |
| Navigation Accuracy | ± 5 cm |
| LiDAR Max Ranging Distance | 25 m |
Competitive Advantages for Your Property
Significant Cost Reduction
Autonomous robot delivery replaces repetitive errand work, dramatically reducing manpower for night shifts and routine deliveries. Delivery efficiency is several times higher than manual, with faster order response and lower labor costs in hotels and office buildings.
Improved Work Efficiency
The robot operates 24/7, handling front-desk tasks such as check-in guidance, inquiry answering, and directions. During peak periods, it alleviates front-desk pressure and shortens guest waiting times — keeping operations smooth around the clock.
Optimized Guest Experience
Contactless delivery ensures user privacy and safety, enhancing guest satisfaction. Precise route guidance eliminates the hassle of finding rooms. The robot responds promptly, maintains a consistently courteous attitude, and provides thoughtful guidance every time.
Data-Driven Operations
The robot records delivery data, user feedback, and equipment operating status — helping managers analyze operational efficiency, optimize service processes, and achieve refined, data-backed management across the entire property.
Frequently Asked Questions
How long does it last on a single charge?
A single charge takes approximately 3 hours to fully charge, and the robot can work continuously for 6–8 hours under standard operating conditions. It supports automatic recharging — when the battery is low, it automatically returns to the charging station without any manual intervention.
What kinds of things can the indoor delivery robot deliver?
It can deliver takeout, documents, hotel supplies, and more — with a maximum load capacity of 50kg and a 40L inner compartment. The compartment supports a lockable design, and the entire delivery process is contactless, ensuring the privacy and safety of all items.
Will the robot disturb guests' rest?
Operating noise is below industry standards, and the chassis suspension system reduces vibration. Delivery to guest rooms is announced via a gentle voice notification — avoiding loud noise and disturbance so guests can rest undisturbed.
Does it require a dedicated person to operate?
No. The smart delivery robot requires no professional operators. The backend management system has a simple, intuitive interface and supports one-click task assignment — any staff member can dispatch the robot with minimal training.
Complete Your Smart Property with Automation
Your Trusted Partner in Autonomous Delivery Robotics
Our company focuses on independent research and development and technological innovation, possessing industry-leading core technologies in AI navigation, multi-sensor fusion, intelligent group control, and automatic elevator control. We leverage robust engineering capabilities to create highly stable and reliable commercial delivery robots.
With continuously iterating algorithms and global deployment experience, we provide high-performance, low-failure, and easily deployable intelligent solutions for hotels, commercial settings, and other scenarios. We empower global clients with our technological strength, helping to upgrade both efficiency and user experience.
Ready to Automate Your Hotel Delivery?
Contact us today for factory-direct pricing, custom branding options, and a full spec sheet. Our team responds within 24 hours.
